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The knowledge base holds 76 articles.
- Knowledge base5. Statement of ApplicabilityStatement of Applicability - ISO/IEC27001:2022BBoloroo15 Dec 2024
- Knowledge base4. Scope of the Integrated Management SystemNBNauren Batjargal20 Nov 2024
- Knowledge base2. Organization chartNBNauren Batjargal12 Nov 2024
- Knowledge baseMission and Vision and ValuesNBNauren Batjargal12 Nov 2024
- Knowledge base6. Regular meetingsThere are the numbers of regular meetings you should attend to mentioned below. As a team member of erxes, you should find the one you should attend to, and be there on time.AEAriunzaya Enkhbayar6 Jun 2023
- Knowledge baseCustomer RetentionCustomer retention is a company's ability to retain its customers over time. It's a percentage-based metric measuring how many customers are retained by the end of a given time period.PUPaul Udosen26 Apr 2023
- Knowledge base3. Internal Labor RegulationsUTUchral Tsevegdorj25 Apr 2023
- Knowledge baseTAG DescriptionsAMAmura Munguntsetseg25 Apr 2023
- Knowledge baseCold Calling ScriptGOAL: BOOK DEMO APPOINTMENT OR GET SURVEY INFORMATIONPUPaul Udosen25 Apr 2023
- Knowledge baseHow to Respond to an Angry CustomerPUPaul Udosen24 Apr 2023
- Knowledge baseCustomer Response Templates25 Customer Service Email Templates to Support, Renew, & Refund CustomersPUPaul Udosen24 Apr 2023
- Knowledge baseHow to create ticketsThis is where you can see the ticket creating standard.PUPaul Udosen22 Apr 2023
- Knowledge baseFinancial Report 2021AAgiimaa4 Apr 2023
- Knowledge baseCompany Strategic Plan 2022-2025AAgiimaa4 Apr 2023
- Knowledge baseThe Operational ReportAAgiimaa4 Apr 2023
- Knowledge baseThe operational activities planned for the year 2022AAgiimaa4 Apr 2023
- Knowledge base5. Joining the erxes Discord communityWe use Discord for internal chat, please go the guidelines how to access our Discord community here.NBNauren Batjargal3 Apr 2023
- Knowledge baseHow to check BUGSAMAmura Munguntsetseg31 Mar 2023
- Knowledge baseTicketing ProcessPUPaul Udosen29 Mar 2023
- Knowledge baseTemplates to be usedThis where you can get the templates of the contents you might write about.NBNauren Batjargal25 Mar 2023
- Knowledge baseTeam Shift SchedulingPUPaul Udosen25 Mar 2023
- Knowledge baseCustomer Success Support ProcessThe customer support process is the total of all the activities involved in customer service.PUPaul Udosen25 Mar 2023
- Knowledge baseCommon Support Topicsthe main reasons customers reach out to the support teamPUPaul Udosen25 Mar 2023
- Knowledge baseHow to effectively use Gsuite apps?This article will give you helpful tips on to optimize your use of GSuite, such as Gmail, Calendar, Docs, etc.NBNauren Batjargal22 Mar 2023
- Knowledge baseAn opportunity to become erxes' shareholder with discounted priceMMMaral Munkhbayarlakh22 Mar 2023
- Knowledge baseInquiry formAEAriunzaya Enkhbayar22 Mar 2023
- Knowledge baseJoin NCP Sports Club at discounted ratesMMMaral Munkhbayarlakh22 Mar 2023
- Knowledge baseCustomer Success Ground RuleGuidelines and Best Practices that we follow in carrying out our roles effectivelyNBNauren Batjargal20 Mar 2023
- Knowledge baseThe role of a Customer Success ManagerCustomer success managers facilitate the communication between a business and its customers.PUPaul Udosen20 Mar 2023
- Knowledge baseSenior Operational ManagerAEAriunzaya Enkhbayar16 Mar 2023
- Knowledge baseSenior Financial ManagerAEAriunzaya Enkhbayar16 Mar 2023
- Knowledge baseSenior Account ManagerAEAriunzaya Enkhbayar16 Mar 2023
- Knowledge baseProject coordinatorAEAriunzaya Enkhbayar16 Mar 2023
- Knowledge baseJunior ProgrammerAEAriunzaya Enkhbayar16 Mar 2023
- Knowledge baseGraphic/Website DesignerAEAriunzaya Enkhbayar16 Mar 2023
- Knowledge baseGraphic/Website DesignerAEAriunzaya Enkhbayar16 Mar 2023
- Knowledge baseDeveloper Relations EngineerAEAriunzaya Enkhbayar16 Mar 2023
- Knowledge baseDeveloper AdvocateAEAriunzaya Enkhbayar16 Mar 2023
- Knowledge baseCustomer Success AssociateAEAriunzaya Enkhbayar16 Mar 2023
- Knowledge baseCustomer Success ManagerAEAriunzaya Enkhbayar16 Mar 2023
- Knowledge baseChief Technology OfficerAEAriunzaya Enkhbayar16 Mar 2023
- Knowledge base3. Form to complete for HR purposesThis is the form you'll need to fill out for Human Resource team to use it for our employment filing and payroll process purposes.UTUchral Tsevegdorj15 Mar 2023
- Knowledge base2. Welcome to erxes 👋This is what you need to do when joining the erxes. Make sure you complete everything listed in this article.NBNauren Batjargal15 Mar 2023
- Knowledge base4. Joining the EXM (Employee Expierence Management) systemWe use erxes EXM (Employee Expierence Management)system to make sure your journey with erxes to be the pleasant as possible.NBNauren Batjargal15 Mar 2023
- Knowledge base1. Handbook of erxes Team membersThis is an overview of who we are and our mission, vision and values, this gives new employees a clear picture of the company and what you can expect from us.NBNauren Batjargal15 Mar 2023
- Knowledge base5. Rules of Performance evaluationMMMaral Munkhbayarlakh15 Mar 2023
- Knowledge baseChief Strategy OfficerAEAriunzaya Enkhbayar14 Mar 2023
- Knowledge base1. What's erxes?NBNauren Batjargal14 Mar 2023
- Knowledge baseChief Sales OfficerAEAriunzaya Enkhbayar14 Mar 2023
- Knowledge baseChief Product OfficerAEAriunzaya Enkhbayar14 Mar 2023
- Knowledge baseChief Operating OfficerAEAriunzaya Enkhbayar14 Mar 2023
- Knowledge base4. Rule of Communication 🗣️MMMaral Munkhbayarlakh14 Mar 2023
- Knowledge base3. Rules of Co-Founders 👑MMMaral Munkhbayarlakh14 Mar 2023
- Knowledge base2. Rule of Team Leaders 🙌MMMaral Munkhbayarlakh14 Mar 2023
- Knowledge base1. Rule of Team Members 👥MMMaral Munkhbayarlakh14 Mar 2023
- Knowledge baseChief Marketing OfficerAEAriunzaya Enkhbayar14 Mar 2023
- Knowledge baseSales & SupportUTUchral Tsevegdorj14 Mar 2023
- Knowledge baseOnboarding StagesMMMaral Munkhbayarlakh14 Mar 2023
- Knowledge baseAdditional Tips: Steps in the Sales Process ⚙️MMMaral Munkhbayarlakh13 Mar 2023
- Knowledge baseAdditional tips: erxes sales team email standards 📧MMMaral Munkhbayarlakh13 Mar 2023
- Knowledge baseAdditional tips: erxes sales team calling standard 📞MMMaral Munkhbayarlakh13 Mar 2023
- Knowledge baseAdditional tips: What skills should a salesperson possess? 💁MMMaral Munkhbayarlakh13 Mar 2023
- Knowledge baseAdditional Tips: For the Sales Team💡MMMaral Munkhbayarlakh13 Mar 2023
- Knowledge base12. The Fulfillment StepMMMaral Munkhbayarlakh6 Mar 2023
- Knowledge base11. The Decision StepMMMaral Munkhbayarlakh6 Mar 2023
- Knowledge base10. The Budget StepMMMaral Munkhbayarlakh6 Mar 2023
- Knowledge base9. Anatomy of a Prospecting CallMMMaral Munkhbayarlakh6 Mar 2023
- Knowledge base8. Negative Reverse SellingMMMaral Munkhbayarlakh6 Mar 2023
- Knowledge base7. Transactional AnalysisMMMaral Munkhbayarlakh6 Mar 2023
- Knowledge base6. ReversingMMMaral Munkhbayarlakh6 Mar 2023
- Knowledge base5. The Pain StepMMMaral Munkhbayarlakh6 Mar 2023
- Knowledge base4. Up-Front ContractsMMMaral Munkhbayarlakh6 Mar 2023
- Knowledge base3. Bonding & RapportMMMaral Munkhbayarlakh6 Mar 2023
- Knowledge base2. Setting goalsMMMaral Munkhbayarlakh6 Mar 2023
- Knowledge base1. The Core 7 Steps of Sales SystemMMMaral Munkhbayarlakh6 Mar 2023
- Knowledge baseLesson 1: ScrumMMMaral Munkhbayarlakh6 Mar 2023